Cookie Policy

Effective Date: This policy is effective immediately upon publication

1. INTRODUCTION

This Cookie Policy explains how Canada Hockey Arenas ("we," "us," "our," or "the Company"), operated by Nataliia Ofitserova, uses cookies and similar tracking technologies when you visit our website at canadahockeyarenas.com (the "Website" or "Services").

This policy provides you with clear and comprehensive information about the cookies we use, the purposes for using them, and your choices regarding cookies. This Cookie Policy should be read in conjunction with our Privacy Policy, which sets out additional details on how we use personal data and your various rights.

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies in accordance with this policy.

2. DATA CONTROLLER

The Data Controller responsible for the processing of your personal data through cookies is:

Owner (PSC): Nataliia Ofitserova

Company Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Country: United Kingdom (England and Wales)

3. WHAT ARE COOKIES?

3.1 Definition of Cookies

Cookies are small text files containing a string of characters that are sent to your computer or mobile device when you visit a website. When you visit the website again, the cookies allow that site to recognize your browser. Cookies may store unique identifiers, user preferences, and other information.

3.2 How Cookies Work

Cookies are downloaded to your device through your web browser when you first visit our Website. The next time you visit our Website from the same device, the cookie and the information stored in it are either sent back to the originating website (first-party cookies) or to another website to which it belongs (third-party cookies).

3.3 Similar Technologies

In addition to cookies, we may use other similar technologies including:

  • Web Beacons/Pixel Tags: Small graphic images or other web programming code that may be included in our web pages and email messages
  • Local Storage: Technology similar to cookies that stores information in your browser using HTML5
  • Session Storage: Temporary storage that is erased when you close your browser
  • Device Fingerprinting: Collection of information about your device to create a unique identifier
  • ETags: HTTP features that allow caching and tracking

4. COOKIE CLASSIFICATIONS

We use the following categories of cookies on our Website:

Cookie Category Purpose Examples Duration
Strictly Necessary Essential for website functionality. Cannot be disabled. Session management, security tokens, load balancing Session or up to 1 year
Performance/Analytics Collect anonymous data about website usage to improve performance Google Analytics (_ga, _gid), page view counters Up to 2 years
Functional Remember user preferences and choices Language preferences, region settings, font size Up to 1 year
Targeting/Marketing Track visitors across websites to display relevant ads Facebook Pixel, Google Ads, remarketing cookies Up to 2 years

5. DETAILED COOKIE DESCRIPTIONS

5.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.

Examples include:

  • Session ID cookies: Maintain your session state as you navigate the website
  • Security cookies: Detect authentication abuses and protect user data
  • Load balancing cookies: Ensure website stability by distributing traffic
  • Cookie consent cookies: Store your cookie preferences

5.2 Performance/Analytics Cookies

These cookies collect information about how visitors use our Website. All information collected is aggregated and anonymous. We use this information to improve how our Website works.

Information collected includes:

  • Pages visited and time spent on each page
  • Error messages encountered
  • Scrolling and clicking patterns
  • Page load times and response times
  • Browser and device information
  • Geographic location (country/city level)

5.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Features enabled include:

  • Remembering your preferences (language, region, username)
  • Providing enhanced features (videos, live chat)
  • Personalizing content based on your interests
  • Remembering accessibility settings

5.4 Targeting/Marketing Cookies

These cookies may be set through our Website by advertising partners. They may be used to build a profile of your interests and show relevant advertisements on other websites.

Purposes include:

  • Limiting the number of times you see an advertisement
  • Measuring the effectiveness of advertising campaigns
  • Understanding user behavior after viewing advertisements
  • Providing targeted content based on your interests

6. THIRD-PARTY COOKIES

Some cookies on our Website are placed by third-party services that appear on our pages. We do not control these cookies, and you should refer to the third parties' privacy policies for information.

6.1 Analytics Services

Google Analytics

  • Purpose: Website analytics and performance monitoring
  • Cookies used: _ga, _gid, _gat, __utma, __utmt, __utmb, __utmc, __utmz, __utmv
  • Duration: From 1 minute to 2 years
  • Privacy Policy: Google Privacy Policy

6.2 Social Media

YouTube (for embedded videos)

  • Purpose: Display embedded video content
  • Cookies used: VISITOR_INFO1_LIVE, YSC, GPS, PREF
  • Duration: From session to 8 months
  • Privacy Policy: YouTube Privacy Policy

6.3 Content Delivery Networks

We may use CDNs to deliver content efficiently. These services may set cookies for performance and security purposes.

7. LEGAL BASIS FOR USING COOKIES

7.1 Consent

For cookies that are not strictly necessary, we rely on your consent as the legal basis for processing under Article 6(1)(a) of the GDPR and UK GDPR. You provide this consent through our cookie consent banner when you first visit our Website.

7.2 Legitimate Interests

For strictly necessary cookies, we rely on our legitimate interests under Article 6(1)(f) of the GDPR and UK GDPR, as these cookies are essential for providing you with the services you request.

7.3 Compliance with ePrivacy Directive

Our use of cookies also complies with the ePrivacy Directive (2002/58/EC) as amended by Directive 2009/136/EC, which requires consent for the use of cookies except where strictly necessary.

8. YOUR COOKIE CHOICES AND RIGHTS

8.1 Cookie Consent

When you first visit our Website, you will be presented with a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

8.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Clearing cookies through your browser settings
  • Adjusting your browser settings to block cookies

8.3 Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete cookies individually or entirely
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Set preferences for specific websites

8.4 Consequences of Disabling Cookies

Please note that if you choose to block or delete cookies:

  • Some parts of our Website may not function properly
  • You may not be able to access certain features
  • Your user experience may be degraded
  • You may need to adjust settings each time you visit

9. BROWSER-SPECIFIC COOKIE MANAGEMENT

Here are instructions for managing cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

View detailed instructions

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

View detailed instructions

Safari

Preferences → Privacy → Manage Website Data

View detailed instructions

Microsoft Edge

Settings → Privacy, search, and services → Cookies and site permissions

View detailed instructions

Opera

Settings → Advanced → Privacy & security → Cookies and other site data

View detailed instructions

10. THIRD-PARTY OPT-OUT OPTIONS

You can opt out of third-party cookies directly through the following services:

11. DO NOT TRACK SIGNALS

Some web browsers have a "Do Not Track" (DNT) feature that tells websites that users do not want their online activity tracked. Not all browsers offer a DNT option, and DNT signals are not yet uniform.

Currently, our Website does not respond to DNT browser signals. However, you can use the cookie preference tools described in this policy to manage your choices.

12. COOKIES AND PERSONAL DATA

Some cookies we use may collect personal data about you. This data is processed in accordance with our Privacy Policy. The main types of personal data that may be collected through cookies include:

  • IP address and derived location data
  • Browser and device information
  • Browsing behavior and preferences
  • Unique identifiers

For more information about how we process personal data, including data collected through cookies, please refer to our Privacy Policy.

13. INTERNATIONAL TRANSFERS

Some of our third-party cookie providers may transfer data collected through cookies to countries outside the UK and European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Adequacy decisions recognizing equivalent data protection standards
  • Privacy Shield certification (where applicable)
  • Other legally approved transfer mechanisms

14. COOKIE RETENTION PERIODS

Cookies are retained for different periods depending on their purpose:

Cookie Type Retention Period
Session Cookies Deleted when you close your browser
Persistent Cookies (Necessary) Up to 12 months
Analytics Cookies Up to 26 months
Functional Cookies Up to 12 months
Marketing Cookies Up to 24 months

15. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will:

  • Update the "Effective Date" at the top of this policy
  • Post a notice on our Website if the changes are material
  • Request your consent again where required by law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

16. CONTACT INFORMATION

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Data Controller: Nataliia Ofitserova

Company Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Email: privacy@canadahockeyarenas.com

For specific cookie-related inquiries, you may also reference "Cookie Policy" in your email subject line.

Supervisory Authority: If you have concerns about our cookie practices, you may also contact the UK Information Commissioner's Office (ICO) at ico.org.uk.

17. ADDITIONAL RESOURCES

For more information about cookies and online privacy, you may find the following resources helpful:

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